SWS Wireless Broadband uses terrestrial Fixed Wireless Access (FWA) technologies. For us to successfully deliver a service, there must be a direct and unobstructed line of sight between your property and one of our relays or masts.

The need for a good line of sight is due to the highly focused, very low power radio waves transmitted between the antenna. Obstructions which may appear as insignificant as leaves on a tree can degrade the signal sufficiently to make it unusable.

If we are concerned about the possibility of line of sight obstruction, we will carry out a no-obligation site survey before proceeding to schedule an installation.

We install a radio on your property which receives a signal from a broadcast radio on one of our masts or relays (same principal as analogue radio or TV) - this is the wireless bit.

Depending on how far your property is from the mast, the radio could be the size of a side plate up to satellite dish size - we can always let you know in advance exactly what will be installed.

An ethernet cable is then run from the installed radio, into your property to a router, from which point your SWS Broadband connection delivers a highspeed, reliable service which can be used in exactly the same way as any other provider’s service. 

Standard installation assumes that:

• the property where the connection is required has line of sight to one of our masts
• the router will be located on the same side of the house as the radio
• our installer will not need to overcome any internal or external obstructions

Non-standard installation, where your property does not have direct line of sight or additional equipment or materials are required to provide a connection may incur additional costs. Where a non-standard installation is expected we will carry out a site-survey and provide a quote for your approval before moving forward with an installation.

At installation we supply all equipment required for your connection to operate, including radio and router.

More information about installation